At certain times of the year, the people in the field aren’t working as much as we would like them to be. When things pick up, we find certain people who are doing a lot more than others. This has to be addressed, but we’re not sure how to fix it.
Thoughts of the day… Who is in charge of distributing the workload? What projects can get accomplished in slow times? What’s the reward for showing initiative? Make sure everyone understands what has to happen to make the company productive and profitable.