Being nice does not mean being a doormat

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I’m not aggressive and I have to get it done. I’m a nice guy, but while I tend to see the best in other people, I know I also get walked on by vendors, customers and sometimes even employees. How do I find the balance?

THOUGHTS OF THE DAY: Think about what makes you call yourself a “nice guy.” Hone skills that are synonymous with leadership. Make sure you’re clear about where you want to go with the company. Make asking for input a sign of strength, not weakness.

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Building a more flexible employee

Wondering about how to solve this one. Got an employee who is good at things, as long as there are no changes. But we need more. Stuff always comes up and we can’t always put him in a place where he won’t be interrupted. We can’t protect him from problems that crop up, in fact, we need him to attack the problems, not just get in a groove and do what he’s always done. There are go-getters who solve problems and he’s an obstructionist. How can we turn him around?

Thoughts of the day: Change and uncertainty are hard for some people. Flexibility and adaptability are great skills to have. Build up training programs to help your less flexible employees.

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Act now to stop a reactionary roller-coaster work style

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Our company’s management style is very reactionary. We end up working late at night to fix things that got out of hand during the day. We jump from one crisis to another. We tell ourselves, “Don’t worry, it will turn around.” And we hope for the best. But that makes the business a roller-coaster ride. How do we turn it into smooth sailing? Continue reading

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Act Now Before Employee Burnout Burns You Out

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A key player in our operations area is getting burned out. We can’t afford to lose her. How do we find the balance between getting work done on time and keeping burnout at a minimum?

THOUGHTS OF THE DAY: Burnout comes from stress, so step back and figure out where the stress is coming from. Teach staff about delegation. Focus on the most essential things. Give employees control and mean it. Create healthy outlets to work off tension. Continue reading

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Hiring and Managing Millennials

I’m getting a lot of applications from millennials, but it seems like millennials are just looking for the next best thing and are not willing to work as hard as generations before. Is it just bad stereotypes? How do I manage their expectations and mine, and use them to move the company forward?

Thoughts of the Day: Raised to be the best inside a protective bubble, millennials may need help to succeed. Harness the enthusiasm of youth, marry it with the wisdom that comes from experience, and you’ll have a winning combination. Stop generalizing. Know that millennials want to buy in. Learn to harness a millennial and maybe one day they’ll help to run your company.

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