2009
|
| “The Sales Bible: The Ultimate Resource, New Edition”, by Jeffrey Gitomer. |
“The Fundamentals of Business-to-Business Sales & Marketing” by Joe Coe. |
| “Stop Hiring Failures” by Steve Springer. |
“Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives” by Keith Rosen. |
| “Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty” by Brad Federman. |
“The Art of M&A Integration Second Edition: A Guide to Merging Resources, Processes and Responsibilities,” by Alexandra Reed Lajoux. |
| Try “Gross Margin, 26 Factors Affecting Your Bottom Line”, by Bill Lee. |
“Supplier Evaluation and Performance Excellence”, by Sherry R. Gordon. |
| “A Colossal Failure of Common Sense, The Insider Story of the Collapse of Lehman Brothers”, by Lawrence G. McDonald. |
“How to Buy and/or Sell a Small Business for Maximum Profit”, by Rene V. Richards. |
| “Balanced Scorecards & Operational Dashboards with Microsoft Excel,” by Ron Person. |
“Accounting for Non-Accountants, The Fast and Easy Way to Learn the Basics,” by Wayne Label. |
| “Building Great Customer Experiences”, by Colin Shaw and John Ivens. |
Total Relationship Marketing, Third Edition: Marketing management, relationship strategy, CRM, and a new dominant logic for the value-creating network economy,” by Evert Gummesson. |
| “The Upside of the Downturn: Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath” by Geoff Colvin. |
“Effective Succession Planning: Ensuring Leadership Continuity And Building Talent From Within” by William J. Rothwell |
| “The Complete Guide to Buying a Business” by Fred Steingold. |
“Contractor’s Survival Manual” by William D. Mitchell. |
| “Paid In Full”, by Timothy R. Paulsen. |
“The Big Book of Small Business: You Don’t Have to Run Your Business by the Seat of Your Pants”, by Tom Gegax. |
| “Create Your Own Employee Handbook: A Legal & Practical Guide”, by Lisa Guerin & Amy DelPo. |
“Marketing Your Retail Store in the Internet Age”, by Bob Negen and Susan Negen. |
| “Dewalt Construction Estimating Professional Reference”, by Adam Ding. |
“Payroll Best Practices”, by Steven M. Bragg. |
| “Business Forecasting: A Practical, Comprehensive Resource for Managers and Practitioners”, by Robert A. Krueger. |
“What To Do When You Become The Boss: How New Managers Become Successful Managers”, by Bob Selden. |
| “365 Ways to Motivate and Reward Your Employees Every Day: With Little or No Money”, by Dianna Podmoroff. |
“Stop Hiring Failures!”, by Steve Springer. |
| “Veterinary Office Practices”, by Robert Kehn. |
“Meeting Excellence: 33 Tools to Lead Meetings That Get Results”, by Glenn Parker and Robert Hoffman. |
| “Pro-Active Sales Management: How to Lead, Motivate, and Stay Ahead of the Curve”, by William “Skip” Miller. |
“Business and Competitive Analysis: Effective Application of New and Classical Methods”, by Craig S. Fleisher and Babette E. Sansoussan. |
| “How To Say It: Marketing with New Media: A Guide to Promoting Your Small Business Using Websites, E-zines, Blogs and Podcasts”, by Lena Claxton and Alison Woo. |
“The Road to Success; How to Manage Growth”, by Mandy Kwestel, Michael Preston, Gary Plaster. |
| “Competitive Intelligence, Fast, Cheap and Ethical”, by Rob Duncan. |
“How To Manage Problem Employees: A Step-By-Step Guide for Turning Difficult Employees into High Performers”, by Glenn Shepard. |
| “Try Cloud Computing: Web Based Applications That Change the Way You Work and Collaborate Online”, by Michael Miller. |
“How We Decide”, by Jonah Lehrer. |
| “Web Design and Marketing Solutions for Business Websites”, by Kevin Potts. |
“Recession Storming: Thriving in Downturns through Superior Marketing, Pricing and Product Strategies”, by Rupert M. Hart. |
| “The Return of Depression Economics and the Crisis of 2008″, by Paul Krugman. |
“Sales Management Power Strategies: Building a Replicable and Scalable Sales Process”, by Paul R. DiModica. |
| “Financial Management 101: Get A Grip On Your Business Numbers”, by Angie Mohr. |
“The Ultimate Guide to a Successful Business Website- The Non-Technical Person’s Handbook on How to Hire a Web Designer and Manage the Creation, Design and Marketing of a Successful Business Website”, by Jason P O’Connor. |
| “Small Business Cash Flow: Strategies for Making Your Business a Financial Success”, by Denise O’Berry. |
Guerrilla Trade Show Selling: New Unconventional Weapons and Tactics to Meet More People, Get More Leads, and Close More Sales”, by Jay Conrad Levinson, Mark S. A. Smith, Orvel Ray Wilson. |
| “What To Do When You Become The Boss: How new managers become successful managers”, by Bob Selden |
“Recession Storming: Thriving in Downturns through Superior Marketing, Pricing and Product Strategies”, by Rupert Hart. |
| “The 22 Immutable Laws of Marketing: Violate Them At Your Own Risk”, by Al Ries, Jack Trout. |
“How You Make the Sale”, by Frank MaNair. |
2008
|
| “How To Succeed as a Business Owner . . . And Still Have a Life”, by Bill Collier. |
“The Employee Compensation Solution: How to Develop an Employee Driven Rewards System”, by John E. Tropman. |
| “Big Business Marketing for Small Business Budgets”, by Jeanette Maw McMurtry. |
“The 17 Indisuptable Laws of Teamwork Workbook: Embrace Them and Empower Your Team”, by John C. Maxwell. |
| “The Core Value Proposition: Capture the Power of Your Business Building Ideas”, by Jack G. Hardy. |
“Never Hire A Bad Sales Person Again: Selecting Candidates Who Are Absolutely Driven to Succeed”, by Christopher Croner and Richard Abraham. |
| “The Ultimate Small Business Marketing Toolkit: All the Tips, Forms and Strategies You’ll Ever Need”, by Beth Goldstein. |
“Managing Performance to Maximize Results”, by Harvard Business School Press. |
| “How To Manage Problem Employees: A Step-By-Step Guide for Turning Difficult Employees into High Performers”, by Glenn Shepard. |
“Small Business Survival Guide: 12 Surefire Ways for Your Business to Survive and Thrive”, by Barbara Weltman and Jerry Silberman. |
| “Breakthrough Business Results With MVT”, by Charles Holland and David Cochran. |
“Financial Intelligence: A Manager’s Guide to Knowing What the Numbers Really Mean”, by Karen Berman, Joe Knight, John Case. |
| “101 Ways to Market Your Business: Building a Successful Business with Creative Marketing”, by Andrew Griffiths. |
“Permission Marketing: Turning Strangers Into Friends and Friends Into Customers”, by Seth Godin. |
| “Coaching Sales People Into Sales Champions: A Tactical Playbook for Managers and Executives”, by Keith Rosen. |
“Hiring the Best: Manager’s Guide to Effective Interviewing and Recruiting, Fifth Edition”, by Martin Yate and Martin John Yate. |
| “The Accountable Leader: Developing Effective Leadership through Managerial Accountability”, by Brian Dive. |
“Word of Mouth Marketing: How Smart Companies Get People Talking”, by Andy Sernovitz and Guy Kawasaki. |
| “Masters of Enterprise: Giants of American Business from John Jacob Astor and J. P. Morgan to Bill Gates and Oprah Winfrey” by H. W. Brands. |
“Timing Your Office Lease – A Timeline for Finding and Negotiating Office Space”, by Robert A Miller, Co-author Brian L. Miller. |
| “Balanced Website Design: Optimizing Aesthetics, Usability and Purpose”, by Dave Lawrence and Soheyla Tavakol. |
“How to Start and Run Your Own Corporation: Corporations for Small Business”, by Paul Tulenko. |
| “Gemba Kaizen, A Common Sense, Low Cost Approach to Management”, by Masaaki Imai. |
“Peak Performance: Aligning the Hearts and Minds of Your Employees”, by Jon R. Katzenbach. |
| “Buy-Sell Agreement Handbook: Plan Ahead For Changes In Ownership of Your Business”, by Anthony Mancuso and Bethany K. Laurence. |
“Computer Storage, A Manager’s Guide”, by Phil Haylor. |
| “Designing Solutions for Your Business Problems: A Structured Process for Managers and Consultants”, by Betty Vandenbosch. |
“The Networking Survival Guide: Get The Success You Want By Tapping Into The People You Know”, by Diane Darling. |
| “Get Clients Now! A 28-Day Marketing Program for Professionals, Consultants and Coaches”, by C. J. Hayden. |
“Try Co-Opetition: A Revolution Mindset That Combines Competition and Cooperation: The Game Theory Strategy That’s Changing the Game of Business”, by Adam M. Brandenburger and Barry J. Nalebuff. |
| “Ultimate Credit and Collections Handbook”, by Michelle Dunn. |
“Recession Storming: Thriving in Downturns through Superior Marketing, Pricing and Product Strategies”, by Rupert M. Hart. |
| “Developing Business Strategies”, by David Aakar. |
“The First Time Trainer, A Step-By-Step Quick Guide for Managers, Supervisors, and New Training Professionals”, by Tom. W. Goad. |
| “Try Small Business Accounting”, by Daniel Sitarz. |
“Failure, Inc.. 52 Ways to Go Under In Business”, |
| “The Irresistible Offer: How to Sell Your Product or Service in 3 Seconds or Less”, by Mark Joyner. |
“Integration of Family-Owned Business Succession with Turnover and Lifecycle Models: Development of a Successor and Retention Model”, by R. W. Griffeth, D. G. Allen and R. Barrett. |
| “New Product Development for Dummies”, by Robin Karol and Beebe Nelson. |
“Public Relations, the Complete Guide”, by Joe Marconi. |
| “IT Disaster Recovery Planning for Dummies”, by Peter Gregory and Philip Jan Rothstein. |
“The CRM Handbook, A Business Guide to Customer Relationship Management”, by Jill Dyche. |
| “Self Help Stuff That Works”, by Adam Khan. |
“Entrepreneurial Momentum: CEOs from the Worlds Fastest Growing Private Companies On Gaining Traction for Your New Business Venture”, By Inside the Minds. |
| “Perpetuating the Family Business: 50 Lessons Learned From Long Lasting, Successful Families in Business”, by John Ward. |
“Why We Shop, Emotional Rewards and Retail Strategies”, by Jim Pooler. |
2007
|
| “Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program”, by Doris M. Sims. |
“365 Ways to Motivate and Reward Your Employees Every Day: With Little Or No Money” , by Dianna Podmoroff. |
| “The Peter Principle”, by Laurence Peter and Raymond Hull. It’s a classic. |
“Competitive Intelligence: How to Gather, Analyze, and Use Information to Move Your Business to the Top”, by Larry Kahaner. |
| “The Fast Forward MBA in Business Planning for Growth”, by Philip Walcoff. |
“Fool-Proof Marketing: 15 Winning Methods for Selling Any Product or Service in Any Economy”, by Robert Bly. |
| “The Language of Gifts, The Essential Guide to Meaningful Gift Giving”, by Deanna Washington. |
“Big Vision, Small Business: 4 Keys to Success Without Growing Big”, by Jamie S. Walters. |
| “TKO Hiring!: Ten Knockout Strategies for Recruiting, Interviewing and Hiring Great People”, by Dave Anderson. |
“Quality Without Tears, The Art of Hassle-Free Management”, by Philip B. Crosby. |
| “Mergers and Acquisitions Handbook for Small and Midsize Companies”, edited by Thomas West and Jeffrey D. Jones. |
“Now, Discover Your Strengths”, by Marcus Buckingham and Donald Clifton. |
| “Finance for Non-Financial Managers”, by Robert A. Cooke. |
“Fundamentals of Project Management”, by James P. Lewis. |
| “The Ultimate Board Member’s Book: A 1-Hour Guide to Understanding and Fulfilling Your Role and Responsibilities”, by Kay Sprinkle Grace. |
“BrandSimple, How the Best Brands Keep It Simple And Succeed”, by Allen P. Adamson and Martin Sorrell. |
| “How to Get the Financing for Your Small Business: Innovative Solutions from the Experts Who Do It Every Day”, by Sharon Fullen. |
“501+ Great Interview Questions For Employers and The Best Answers For Prospective Employees”, by Dianna Podmoroff. |
| “Grow Your Business”, by Mark Henricks. |
“From Baldridge to the Bottom Line: A Road Map For Organizational Change and Improvement”, by David W. Hutton |
| “The Networking Survival Guide: Get the Success You Want By Tapping Into The People You Know”, by Diane Darling. |
“Crisp: Systematic Succession Planning: Building Leadership From Within”, by Sandy Porkas. |
| “New Employee Orientation: Bringing People On Board Successfully”, by Charles M. Cadwell. |
“Create Your Own Website (Second Edition)”, by Scott Mitchell. |
| “You Can Compete: Double Sales Without Discounting”, by Bob Phibbs. |
“Standard Work For The Shopfloor”, by Productivity Press Development Team (editor). |
| “Super Service, Seven Keys To Delivering Great Customer Service . . . Even When You Don’t Feel Like It! . . . Even When They Don’t Deserve It!”, by Jeff Gee and Val Gee. |
“The Partnership Charter: How To Start Out Right With Your New Business Partnership (Or Fix The One You’re In)”, by David Gage. |
| “Guerrilla Marketing Excellence, the 50 Golden Rules For Small-Business Success”, by Jay Conrad Levinson. |
“Return on Customer, Creating Maximum Value From Your Scariest Resource”, by Don Peppers and Martha Rogers. |
| “The Art Of The Start: The Time-Tested, Battle-Hardened Guide For Anyone Starting Anything”, by Guy Kawasaki. |
“Crisp: Behavior-Based Interviewing: Selecting the Right Person for the Job (Crisp Fifty-Minute Series)”, by Terry Fitzwater. |
| “Journey To The Emerald City: Achieve A Competitive Edge By Creating A Culture of Accountability”, by Roger Connors and Tom Smith. |
“Close The Deal: 120 Checklists For Sales Success”, by Sam Deep, Lyle Sussman and the Sandler Sales Institute. |
| “Stop Hiring Failures!”, By Steve Springer. |
“Understanding Cash Flow (Finance Fundamentals for Non Financial Managers Series)”, by Franklin J. Plewa, Jr. and George T. Friedlob. |
| “Market Leadership Strategies for Service Companies”, by Craig Terrill and Arthur Middlebrooks. |
“Transcultural Leadership: Empowering the Diverse Workforce”, by George Simons, Carmen Vazquez and Philip Harris. |
| “Selling The Invisible”, by Harry Beckwith, 2001. |
“Try Employee Benefits, 6th Edition”, by Burton Beam Jr and John McFadden. |
| “Capture And Continue: Essential for Maximizing the Benefits of Business Ownership”, by Dana Barfield. |
“Managing for Results; A Fast Action Guide to Finding, Coaching and Leading Sales People”, by Ronald A. Marks. |
| “Pull Production on the Shop Floor”, by The Productivity Press Development Team. |
“Advertise, Promote, and Market Your Business or Website, With Little or No Money”, by Bruce C. Brown. |
| “The Strategy and Tactics of Pricing: A Guide to Growing More Profitably”, by Thomas T. Nagle. |
“The Partnership Charter: How to Start Out Right With Your New Business Partnership (Or Fix the One You’re In)”, by David Gage. |
| “Time Management: Proven Techniques For Making The Most Of Your Valuable Time”, by Marshall J. Cook. |
“Dictionary of Banking Terms”, by Thomas P. Fitch. |
| “Inventory Accuracy: People, Processes, & Technology”, by David Piasecki. |
Biz 101, a publication by the Westchester and Fairfield County Business Journals. If you need a copy, let me know and I’ll get you one. |
| Webster’s New World Business Writing Handbook, by Richard Worth |
|
2006
|
| “How To Succeed As A Small Business Owner . . . And Still Have A Life”, by Bill Collier. |
“Activity Accounting, An Activity Based Costing Approach”, by James A. Brimson. |
| “The EVA Challenge: Implementing Value Added Change in An Organization”, by Joel M. Stern, John S. Shiely and Irwin Ross. |
“BizStats.com”. They supply data that is industry specific, which you can use to compare your performance, versus your industry at large. |
| “The Business Planning Guide”, by David H. Bangs. |
“Essentials of Inventory Management”, by Max Muller. |
| “Sales and Operations Planning, The How to Book, Second Edition”, by Thomas F. Wallace. |
“Create Your Own Employee Guide”, by Lisa Guerin and Amy Delpo. |
| “Crisp: Writing a Human Resources Manual: A Step-by-Step Plan for Developing an Employee Handbook (The Fifty-Minute series)”, by Susan Brock |
“Job Description Handbook”, by Margie Mader-clark. |
| “Built to Last; Successful Habits of Visionary Companies”, by Jim Collins. |
“Excuse Me, Your Life Is Waiting, The Astonishing Power of Feelings”, by Lyn Grabhorn. |
| “The Board Book, Making Your Corporate Board A Strategic Force In Your Company’s Success”, by Susan Shultz. |
“How You Can Avoid Legal Land Mines: A Laymans Guide to the Law”, by Joseph Lyles. |
| “Fair, Square & Legal: Safe Hiring, Managing & Firing Practices to Keep You & Your Company Out of Court”, by Donald H. Weiss. |
“Ready, Set, Sell! How To Get From ZERO To Sales HERO In 90 Days”, by Don Mastrangelo. |
| “Harvard Business Review on Managing Your Career”, by Harvard Business School Press. |
“Systematic Succession Planning, Building Leadership from Within”, by Sandy Pokras. |
| “The Manager’s Guide to Preventing a Hostile Work Environment: How to Avoid Legal Threats by Protecting Your Workplace from Harassment Based on Sex, Race, Disability, Religion or Age”, by Wanda Dobrich, Steven Dranoff, and Gerald Maatman, Jr. |
“Understanding Cash Flow (Finance Fundamentals for Nonfinancial Managers Series)”, by Franklin J. Jr. Plewa and George T. Friedlob. |
| “The Pricing Advantage”, by Michael Marn, Eric Roegner, & Craig Zawada. |
“Financing International Trade” by James C. Baker. |
| “Creating an Open Book Organization, Where Employees Think & Act Like Business Partners”, by Thomas J. McCoy. |
“Management Accounting: The Cornerstone for Business Decisions”, by Maryanne M. Mowen, and Don R. Hansen. |
| “Gemba Kaizen, A Common Sense, Low Cost Approach to Management”, by Masaaki Imai. |
“Market Driven Health Care: Who Wins, Who Loses in the Transformation of America’s Largest Service Industry”, by Regina E. Herzlinger. |
| “The Health Care Mess, How We Got Into It and What It Will Take To Get Out”, by Julius B. Richmond and Rashi Fein. |
“The Small Business Valuation Book”, by Lawrence Tuller. |
| “The 7 Irrefutable Rules of Small Business Growth”, by Steven Little. |
“Budgeting and Finance”, by Peter Engel. |
| “Guerilla Marketing”, or any of the books in the Guerilla series by Jay Levinson. They’re full of practical advice. |
“The Tipping Point”, by Malcom Gladwell |
| “Business Process Mapping, Improving Customer Satisfaction”, by Mike Jacka and Paulette Keller. |
“How to Make Money Without Money: The Art of Transferrable Letters of Credit and Assignments of the Proceeds”, by Jacob Katsman. |
| “Ready, Set, Sell, How To Go From Zero To Sales Hero In 90 Days”, by Don Mastrangelo. |
“Lost Knowledge: Confronting the Threat of an Aging Workforce”, by David DeLong |
| “The Aging Workforce: Realities, Myths, And Implications for Organizations”, by Jerry Hedge. |
“From Work to Retirement”, by Marion E. Haynes. |
| “Streetwise Financing The Small Business: Raise Money For Your Business At Any Stage”, by Charles H. Green. |
“Breaking the Rules, Removing Obstacles to Effortless Performance”, by Kurt Wright. |
| “The Millionaire Next Door series”, by Thomas Stanley. |
“Primal Leadership: Learning To Lead with Emotional Intelligence”, by Daniel Goleman. |
| “Family Business Compensation”, by Craig Aronoff |
“The Family Compensation Handbook”, by Barbara Spector |
| “Keep the Family Baggage Out of the Family Business”, by Questin Fleming. |
“Focal Point: A Proven System to Simplify Your Life, Double Your Productivity, and Achieve All Your Goals”, AMACOM; New York; 2002. |
| “20 Secrets for Landscape Contractors”, by Robin Tulleners. |
“Organizing From the Inside Out”, by Julie Morganstern. |
| “Every Business is a Growth Business: How Your Company Can Prosper Year After Year”, by Ram Charan and Noel Tichy |
“The Leadership Engine, How Winning Companies Build Leaders At Every Level”, by Ram Charan and Noel Tichy |
| “Crisis Management, Planning for the Inevitable”, by Steven Fink. |
“Knockout Presentations: How to Deliver Your Message with Power, Punch and Pizzazz”, by Diane Direstra. |
| “How to Sell Your Business: And Get The Best Price For It”, by John E. Sampson. |
“The Organized Executive: A Program for Productivity – New Ways to Manage Time, Paper, People and the Electronic Office”, by Stephanie Winston. |
| “Family Business Succession: The Final Test of Greatness”, by Craig Aronoff, Stephen McClure, and John Ward. |
“Ahead of the Curve, A Common Sense Guide to Forecasting Business and Market Cycles” , by Joseph H. Ellis. |
| “Leadership” by Rudolph Giuliani. |
“Get Free Publicity”, by George McKenzie. |
| “Budgeting Basics and Beyond, A Complete Financial Guide for Non-Financial Managers”, by Jae Shim and Joel Siegel. |
|
2005
|
| “Start and Run a Proiftable Retail Business”, by Jim Dion and Ted Topping. |
“2600 Phrases for Effective Performance Reviews: Ready-to-use Words And Phrases That Really Get Results”, by Paul Falcone. |
| “Behavior Based Interviewing, Selecting the Right Person for The Job”, by Terry Fitzwater |
“Interviewing and Selecting Higher Performers: Every Manager’s Guide to Effective Interviewing Techniques”, by Richard Beatty. |
| “Activity Based Costing, An Executive’s Guide”, by Gary Conkins. |
“Customer Service Nightmares: 100 Tales of the Worst Experiences Possible, and How They Could Have Been Fixed”, by Nancy J. Friedman. |
| “Divide and Conquer: Target Your Customers through Market Segmentation”, by Harry Webber |
“Creating the Marketing Experience, New Strategies for Building Relationships with Your Target Market”, by Joe Marconi |
| “Business Banking”, by Theodore Platz and Thomas Fitch |
“The Dictionary of Banking Terms”, by Thomas Fitch. |
| Larry Bossidy’s Execution, “The Discipline of Getting Things Done”. |
“Hiring Great People”, by Kevin Klinvex, Matthew O’Connell and Christopher Klinvex |
| “Business Process Mapping, Improving Customer Satisfaction”, by J. Mike Jacca and Paulette Keller. |
“The Small Business Owner’s Guide to a Good Night’s Sleep”, by Debra Koontz Traverso. |
| “the McGraw Hill 36-Hour Course for Non Financial Managers”, by Robert A. Cooke |
“Finance for Non-Financial Managers”, a Briefcase Book, by Gene Siciliano. |
| “Rich Dad’s Cashflow Quadrant”, by Robert T. Kiyosaki. |
“Follow This Path: How the World’s Greatest Organizations Drive Growth by Unleashing Human Potential”, by Curt Coffman and Gabriel Gonzalez-Molina |
| “The Mind of the C.E.O.” by Garten, Jeffrey |
“The Perfect Engine, How to Win in the New Demand Economy by Building to Order with Fewer Resources”, by Anand Sharma and Patricia Moody. |
| “The Basics of Process Mapping”, by Robert Damelio |
“Process Mapping, Ways to Re-engineer your Business”, by V. Daniel Hunt. |
| “Fictions of Business: Insights on Management from Great Literature”, by Robert Brawer. |
“Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy”, by Bill Stinnett |
| “CRM At The Speed of Light”, by Paul Greenberg |
“A Practical Guide To CRM”, by Janice Reynolds |
| “The Kite Runner”, by Khaled Hosseini |
“Tuesdays with Morrie”, by Mitch Albom |
| “1776″, by David McCullough |
“The Secret Man”, by Bob Woodward |
| “The Power of Thinking Without Thinking”, by Malcom Gladwell. |
“Closed Chambers”, by Edward Lazarus |
| “The Majesty of the Law, Reflections of a Supreme Court Justice”, by Susan Day O’Connor. |
“Managing Stress: Principles and Strategies for Health and Well-Being”, by Brian Luke Seaward |
| “6 Week StartUp”, by Rhonda Abrams |
“Sales Forecasting: A New Approach”, by Thomas F. Wallace and Robert A. Stahl. |
| “Sales and Operations Planning, The How-to Handbook”, by Thomas F. Wallace. |
“The Tipping Point, How Little Things Can Make a Big Difference”, by Malcolm Gladwell |
| “Don’t Jump to Solutions, Thirteen Delusions that Undermine Strategic Thinking” , by William Rouse |
“The Definitive Guide to Marketing Planning, a Fast Track to Intelligent Marketing Planning and Implementation for Executives”, by Angela Hatton |
| “Men are from Mars, Women are from Venus”, by John Gray |
“Market Women: Black Women Entrepreneurs: Past Present and Future”, by Cheryl Smith. |
| “The Rise of Women Entrepreneurs: People, Processes and Global Trends”, by Jeanne Halladay |
“A CRM Handbook: a business guide to customer relationship management”, by Jill Dyche. |
| “A Practical Guide to CRM”, by Janice Reynolds. |
“Harvard Business Review Book on Customer Relationship Management”, by C. K. Prahalad. |
| “Marketing on a Budget”, by Ros Jay |
“The 21 Indispensable Qualities of a Leader; Becoming the Person Others Will Want to Follow”, by John C. Maxwell. |
| “Conspiracy of Fools”, by Kurt Eichenwald. |
“First Break All the Rules: What the World’s Greatest Managers Do Differently”, by Marcus Buckingham and Curt Coffman. |
| “Company Relocation Handbook”, by Sharon Kaye Ward and William Gary Ward |
“Effective Succession Planning: Ensuring Leadership Continuity and Building Talent from Within”, by William J. Rothwell. |
| “DUH! Lessons in Employee Motivation that Every Business Should Learn: from the Worlds Best (and Worst) Airlines” |
“The Theory of Incentives”, by Jean-Jacques Laffont. |
| “Beans: Four Principles for Running a Business in Good Times and Bad”, by Leslie Yerkes, Charles Decker and Bob Nelson. |
“96 Great Interview Questions to Ask Before you Hire”, by Paul Falcone . |
| “Recognizing and Rewarding Employees”, by R. Brayton Bowen |
“Prospecting for Sales Success”, or David Sandler’s |
| “You Can’t Teach a Kid to Ride a Bike in a Seminar”, Bill Good . |
“Finance for Non-Financial Managers”, by Lawrence W. Tuller. |
| “Performance Management”, by Robert Bacal. |
“The Knowledge Engine: How to Create Fast Cycles of Knowledge-to-Performance and Performance-to-Knowledge”, by Lloyd Baird and John C. Henderson. |
| “The Seven Habits of Highly Effective People”, by Stephen Covey |
“Hiring Great People”, by Kevin Klinvex. |
| “Hiring the Best”, by Martin Yate. |
“Dave Kahle: How to Create A Win/Win Sales Compensation Plan”, and “How to Find, Interview, Select and Hire a Good Sales Person”. You can find them on the Internet at www.davekahle.com |
| “A Manager’s Guide to Effective Interviewing”, . |
“Growing Pains: transitioning from an Entrepreneurship to a Professionally Managed Firm”, by Eric Flamholtz and Yvonne Randle. |
| “The Origin and Evolution of New Business”, by Amar Bhide |
“Good to Great”, by Jim Collins. |
