Getting People On-Board with Change

We have a couple disgruntled employees, who don’t like change. They’re good workers who generally support the company, and I value their overall contribution. But lately we’ve had to make some significant changes in how we do things to meet customer demands. How do I get these employees over the buy-in hurdle, so they can do their best to contribute?

Thoughts of the Day:  As owner of the business, think through your role. Build work groups that have the authority to implement Let employees work through the “how” of implementing changes. Draw on successful experiences to build confidence. Don’t be afraid to talk about the downside of sticking with the past. Show employees how personal growth links with superior personal and business outcomes.

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Teaching People to Reach for More

As a leader, I know I’ve made a big mistake, more than once. By taking things away when people couldn’t get everything done, I’ve taught them to throw their hands up and throw in the towel. How do I teach people to stick with it and climb up that big hill, overcoming more challenges than they think they can, without having them get lost, and without jeopardizing the business’ progress? Appreciate the help!

Thoughts of the Day:   Manage your expectations into the realm of reality. Be willing to let people fail. Listen carefully to what’s going on. Build an expandable toolkit. Put the customer front and center.

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Less Stress, Better Quality of Life

We don’t really know how to deal with and handle stress effectively. We have big plans for this year, which means we’ll probably be running into a bunch of stressful situations. Got any suggestions for keeping things in perspective?

Thoughts of the Day: Acknowledge the sources of stress. Recognize the progress that is being made. If you feel overwhelmed, take a break. Build a tool chest of healthy responses.

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Reaching for more, with confidence

A wise person once told me that the fear of rejection is something that some people internalize – when you can let go of that fear it’s empowering; if you don’t get there it holds you back. I want to empower my people, encourage them to do more. I know I have to hold people accountable and challenge them to do more so they can earn more. How do I do that without causing them to fear?

Thoughts of the Day: It’s all about approval and a secure sense of belonging. Make sure you and your employees are clear about what’s expected. Help each employee to visualize success. Reassure your people that you will stand behind them one way or another, until they get to the other side of the problem.

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Taking time off from the business

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After taking a vacation, I had to come back in on Friday to do payroll and check on things. That was instead of staying on vacation for the second weekend. Someone suggested I try to take off for four weeks?? That’s crazy!! As the owner, and person ultimately in charge, how could I ever do that??!!

Thoughts of the Day: Entrepreneurs love their work, are committed to achieving success, want to do the right thing – and end up sabotaging themselves and their companies because they don’t take enough time off. Use your breaks as a way to give people in the company a chance to show you what they can do. By focusing on the wrong metric, entrepreneurs don’t encourage their employees to take enough time off, either. Building thriving companies is all about building in work-life balance, because of the other things good work-life balance causes those companies to build.

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