I’m finding that my partner and I regularly let ourselves off the hook. Occasionally we might get upset about something the other did or didn’t do, but mostly we accept each other’s excuses. These typically are along the lines of “I couldn’t get it done because something got in the way,” or “Something unexpected happened that disrupted my plans.” The end result is that our company might not perform as well this coming year as it could. How do we fix that?
THOUGHTS OF THE DAY: It’s often said that business owners are the least accountable people in the world, because they report to no one — ouch! Ask regularly, “Are you making me a promise to deliver on what you just said?” Don’t wait until failure happens to step in. Go out of your way to treat your partner as a valuable asset, even when bad news is being delivered. If there’s a bigger problem, an elephant in the room, bring it up.
It’s up to me to organize the workflow – which is all about being in the office to oversee what’s going on. But I also have to arrange time when I don’t have to be in the office so I can be out selling. Those are my top two goals as the owner and leader of my company. How can you help me do a good job at both?
Thoughts of the Day: All business owners have lots of demands on their time and knowing the priorities helps them stay on point. No business owner can do it alone, it takes a team to pull the business into the future. Knowing what to do now and what to put down for later makes it possible to accomplish more of the right things over longer timeframes.
We’re not focusing down the road, we’re completely concentrated on what’s right in front of us. We’re way too reactive, and our ideas about what to do next seem to change from day to day. Know this won’t get us where we want to go. Any suggestion on how to make changes?
Thoughts of the Day: Entrepreneurs are capable of great focus, and often it’s way too short term. It’s easier to recognize progress when the mileposts are clearly marked. There are key questions to answer when creating a roadmap for others to follow.
We have a couple disgruntled employees, who don’t like change. They’re good workers who generally support the company, and I value their overall contribution. But lately we’ve had to make some significant changes in how we do things to meet customer demands. How do I get these employees over the buy-in hurdle, so they can do their best to contribute?
Thoughts of the Day: As owner of the business, think through your role. Build work groups that have the authority to implement Let employees work through the “how” of implementing changes. Draw on successful experiences to build confidence. Don’t be afraid to talk about the downside of sticking with the past. Show employees how personal growth links with superior personal and business outcomes.